Platform
What iCura actually contains.
iCura is not a single application — it's a governed operational platform made up of connected products, a composable workflow engine, and an AI layer that reasons over all of it.
40%
Reduction in admin time
99.98%
Platform uptime
3.2x
Faster inspection readiness
8
Connected iCura products
How it's structured
Four principles hold the platform together.
One governed data model
Care, workforce, CRM, finance and compliance all read and write to the same operational data model — no reconciling spreadsheets across systems.
Connected by design
A rota change updates cost forecasts and compliance coverage automatically. Every product is aware of what the others know.
Composable by product
Start with one product or deploy the full universe. Every module stands alone and connects natively to the rest.
Governed AI throughout
Role-based access, immutable audit trails and explainable AI mean every action is traceable and inspection-ready by default.
The Products
Eight products. One connected platform.
Explore every product in the iCura universe — or filter by the part of your operation you want to solve first.
Composable Workflow Engine
Configure your own operations. No backlog required.
Every organisation runs care slightly differently. The Composable Workflow Engine lets your team build the forms, rules and approvals that match how you actually work.
Build the form or rule
Operations teams design forms, fields and validation rules with a drag-and-drop builder — no engineering ticket required.
Define the automation
Set the triggers and conditions that move work forward automatically, from a new referral to a completed shift.
Configure the approval chain
Route anything above a defined risk or cost threshold to the right person before it takes effect.
Publish the dashboard
Turn the new workflow into a live dashboard or report, visible to the right roles the moment it goes live.
Under the hood
Built as layers, not a monolith.
For a deeper technical view of how these layers fit together, visit the Architecture page.
Experience Layer
Web console and Family App.
Workflow & Application Layer
iCura Core, WorkOps, CRM, 360 and the Composable Workflow Engine.
AI & Governance Layer
Azure OpenAI, AI Search and human approval checkpoints.
Data Layer
Azure Database for PostgreSQL and Azure Service Bus events.
Infrastructure & Security
Azure App Service, Key Vault, Monitor and the Azure security baseline.
See the platform, not just the pitch.
Book a walkthrough tailored to your organisation's structure and priorities.