Architecture
How iCura is actually built.
iCura is architected as five distinct layers on Microsoft Azure — each independently scalable, each governed by the same security and AI oversight model.
Experience Layer
Web console and Family App.
Workflow & Application Layer
iCura Core, WorkOps, CRM, 360 and the Composable Workflow Engine.
AI & Governance Layer
Azure OpenAI, AI Search and human approval checkpoints.
Data Layer
Azure Database for PostgreSQL and Azure Service Bus events.
Infrastructure & Security
Azure App Service, Key Vault, Monitor and the Azure security baseline.
Design principles
Four decisions that shape every release.
Composable by product
Each product in the iCura universe is independently deployable, so customers adopt at their own pace without re-architecting.
Event-driven integration
Products communicate through governed events rather than tight coupling, keeping the platform resilient as it grows.
Built for enterprise scale
Designed to run a single service or a national care group on the same underlying architecture, without a re-platform.
Continuously verified
Automated monitoring and observability, via Azure Monitor, keep the platform's health visible in real time.
Talk architecture with our technical team.
For IT and technical leads evaluating iCura, we're happy to go deeper on integration, deployment and data residency.